This End User License Agreement ("Agreement" or "EULA") is a binding agreement between you ("you" or "User") and RecallOS ("RecallOS," "we," "us," or "Licensor") governing your use of the RecallOS application and related services (the "Licensed Application"). By downloading, installing, or using the Licensed Application, you agree to be bound by this Agreement. If you do not agree, do not download, install, or use the Licensed Application.
1. Acknowledgement
This Agreement is concluded between you and RecallOS only, and not with Apple Inc. ("Apple"). RecallOS, not Apple, is solely responsible for the Licensed Application and its content. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Licensed Application. This Agreement may not provide for usage rules for the Licensed Application that are in conflict with, less restrictive than, or otherwise not in accordance with the Apple Media Services Terms and Conditions, and RecallOS acknowledges that it has had the opportunity to review such terms.
2. Scope of License
RecallOS grants you a limited, non-transferable, non-exclusive, revocable license to use the Licensed Application on any Apple-branded product that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. This license does not allow you to use the Licensed Application on any Apple-branded product that you do not own or control, and you may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time, except as permitted by Apple. You may not transfer, redistribute, or sublicense the Licensed Application. You may not copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, except to the extent such restrictions are prohibited by applicable law or permitted by the licensing terms governing any open-source components included with the Licensed Application.
3. Eligibility and Account
You must be at least 13 years old (16 in the EEA/UK) and able to form a binding contract to use the Licensed Application. You are responsible for all activity under your account and for keeping your credentials secure. Notify us immediately of any unauthorized use at support@recallos.co.
4. Subscriptions, Billing, and Auto-Renewal
The Licensed Application offers auto-renewable subscriptions:
- RecallOS+: US$0.99 per month.
- RecallOS Plus: US$5.99 per month.
- RecallOS Pro: US$9.99 per month.
Subscriptions are sold and billed through Apple In-App Purchase. Payment is charged to your Apple ID account at confirmation of purchase. Each subscription automatically renews for the same period at the price shown at purchase unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period. You can manage or cancel your subscription, and turn off auto-renewal, in your Apple ID account settings after purchase. Deleting the Licensed Application or your RecallOS account does not cancel your Apple subscription. Prices are stated in U.S. dollars; local prices shown in the App Store govern in your region and may vary. We may change subscription pricing; any change takes effect at the next renewal after notice is provided, and you may cancel before it takes effect.
5. Consumable Purchases
The Licensed Application also offers one-time, non-subscription consumable purchases (including Recall Credits, gem packs, and streak restores) billed through your Apple ID. Consumables are consumed when used, cannot be restored or transferred between Apple IDs, and do not expire while your account remains in good standing. Recall Credit packs are non-refundable once added to your account.
6. Refunds
Subscription and consumable fees are non-refundable except where required by law. Purchases made through the App Store are handled by Apple; refund requests are processed by Apple at reportaproblem.apple.com in accordance with Apple's policies. Residents of the EU/UK may have statutory withdrawal rights as described in our Refunds Policy.
7. Your Content
You retain ownership of content you upload ("User Content"). You grant RecallOS a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display User Content solely to operate and improve the Licensed Application for you, including transmitting it to AI sub-processors to generate outputs you request. You represent that you have the rights to your User Content and that it does not infringe any third-party rights.
8. AI-Generated Outputs
AI-generated content ("Outputs") is provided "as is." Outputs may be inaccurate, incomplete, or biased; do not rely on them for medical, legal, financial, or other professional decisions. You are responsible for evaluating Outputs before use and for ensuring your use complies with your school's or institution's academic-integrity policies.
9. Acceptable Use
You agree not to:
- Upload content you do not have rights to, or that infringes intellectual-property, privacy, or publicity rights.
- Use the Licensed Application to cheat in violation of an institution's academic-integrity policy.
- Reverse-engineer, scrape at scale, overload, or bypass rate limits or security.
- Generate content that is illegal, harmful, harassing, or sexually explicit involving minors.
- Resell or white-label the Licensed Application without written permission.
10. Maintenance and Support
RecallOS is solely responsible for providing any maintenance and support services with respect to the Licensed Application, as specified in this Agreement or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application. For support, contact support@recallos.co.
11. Warranty
RecallOS is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Licensed Application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be RecallOS's sole responsibility.
12. Product Claims
RecallOS, not Apple, is responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and/or use of the Licensed Application, including but not limited to: (a) product liability claims; (b) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation, including in connection with the Licensed Application's use of the HealthKit and HomeKit frameworks (if applicable). This Agreement does not limit RecallOS's liability to you beyond what is permitted by applicable law.
13. Intellectual Property Rights
In the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party's intellectual property rights, RecallOS, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim. RecallOS, its software, branding, and the Licensed Application are owned by RecallOS and its licensors.
14. Legal Compliance
You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
15. Third-Party Terms of Agreement
You must comply with applicable third-party terms of agreement when using the Licensed Application. The Licensed Application relies on third-party providers including OpenAI (AI), Supabase (hosting, database, storage), Apple In-App Purchase and RevenueCat (payments and entitlements), PostHog (analytics), and Sentry (diagnostics). Their terms may also apply to your use.
16. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE LICENSED APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF AI OUTPUTS. SOME JURISDICTIONS DO NOT ALLOW THESE EXCLUSIONS, IN WHICH CASE THEY APPLY TO THE FULLEST EXTENT PERMITTED.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RECALLOS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. RECALLOS'S AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID RECALLOS IN THE 12 MONTHS BEFORE THE CLAIM AND (b) US$100.
18. Indemnification
You will defend and indemnify RecallOS against claims arising from your User Content, your misuse of the Licensed Application, or your violation of this Agreement or applicable law.
19. Termination
This Agreement is effective until terminated. We may suspend or terminate the Licensed Application or your account if you breach this Agreement or for risk, legal, or operational reasons. You may terminate by deleting your account and the Licensed Application at any time. Provisions that by their nature should survive termination will survive.
20. Governing Law
This Agreement is governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Delaware, except where mandatory consumer-protection law in your jurisdiction provides otherwise. Nothing in this section limits any statutory consumer rights that cannot be waived.
21. Changes
We may modify this Agreement. We will notify you of material changes, and continued use of the Licensed Application after the effective date of any change constitutes acceptance.
22. Third-Party Beneficiary
You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.
23. Contact
RecallOS — Email: support@recallos.co — Website: https://recallos.co
Related policies: Privacy Policy, Subscription Terms, and Refunds Policy.